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Preparing for Market Surveillance: What Documents Does an Inspector Require?

In the cosmetics sector, compliance is self-declared — and inspectors arrive unannounced to verify it. Here is exactly what documentation you need ready before your product ever reaches the shelf.

Esans.com.tr Academy ·✍️ Esans Academy Technical Team ·~20 min read·Updated: 21.10.2026
01

When the Inspector Knocks: What Are the Rules of the Game?

In cosmetics there is no prior authorisation — only notification. Nobody stamps your paperwork with "approved to manufacture"; you make a declaration, and the state follows up to verify its accuracy through market surveillance and control (PGD). In this system, the burden rests entirely on your shoulders. If your file is ready, an inspection is a conversation. If it is not, it becomes a written report.

The logic of the legislation is clear: the prior-authorisation model has been abolished and, in alignment with European Union legislation, the system has moved to notification and market surveillance. The powers available to the inspector are correspondingly broad — the Authority carries out checks on cosmetic products and economic operators through physical inspections of the product information file at an appropriate scale and, where possible, on suitable samples, along with laboratory testing where necessary.

The figures speak to how serious this is. TITCK's Q2 2026 data identified a significant number of products that were non-compliant with technical regulations or posed a risk, with total administrative fines for non-conformities announced at TRY 11,754,478. In Q1 2026 that figure stood at TRY 33,521,611. Inspection is therefore not a theoretical possibility — it is a fixed reality in the industry's calendar.

The one sentence to memorise: There is no mechanism at inspection whereby you can say "I'm preparing it — please give me a week." There is no practice of granting companies "additional time to prepare" when a PIF is requested during an inspection. Either the file existed before the product reached the shelf, or it never existed at all.

Where the file must be kept is equally non-negotiable. The responsible person holds the product information file at the address stated on the label, in electronic or other format, ready to be presented upon request by the Authority. The practice long established in the industry is that this information must be available at the address stated on the label within three working days. A single address may be designated as the location of the file; it need not be the manufacturing address, but if multiple addresses appear on the label, the one where the file is held should be clearly indicated — for example, by underlining it.

The retention period is lengthy: the responsible person retains the product information file for ten years following the date on which the last batch of the cosmetic product was placed on the market. When you discontinue a fragrance, do not delete the file. That file stays with you for ten years.

02

Documents the Inspector Expects on the Table

An inspection is fundamentally a document-reading exercise. The inspector checks the paperwork, not the scent. The table below shows the core documentation required of a fragrance/cosmetics business — its regulatory basis, who prepares it, and where it must be kept.

DocumentPurposeWho prepares / provides itWhere it is kept
Product Information File (PIF / PIF)The complete technical identity of the product; the primary dossier for inspectionResponsible person + technical teamAddress stated on label; 10 years
Cosmetic Product Safety Report (CPSR)Scientific justification that the product is safe for human healthQualified safety assessorWithin the PIF (Parts A and B)
UTS product notification recordProof that the product is legally placed on the marketCompany / responsible manager (with e-signature)UTS printout + company file
Label and packaging samplesVerification of mandatory information and the INCI listCompanyPIF + physical sample
GMP (Good Manufacturing Practice) declaration and recordsEvidence that production was carried out under controlled conditionsManufacturer / contract manufacturing siteManufacturing site + PIF annex
Raw material documents (TDS, MSDS/SDS, IFRA, allergen declaration, certificate of analysis)Identity, safety and restricted-substance status of the fragrance oil and raw materialsRaw material supplierRaw materials section of the PIF
Batch/lot production and quality recordsTraceability: how much of which raw material went into which batchProduction managerManufacturing site archive
Packaging compatibility informationDemonstration that the bottle/valve/cap material does not interact with the productPackaging supplierPIF
Claims substantiationSupporting evidence for claims such as "24-hour longevity" or "suitable for sensitive skin"Company / testing laboratoryPIF + marketing file
Adverse-event (cosmetovigilance) recordsTracking and reporting of consumer complaintsResponsible personCompany record system

The content of the PIF is not left to guesswork — it is prescribed item by item. The file must contain the product name and code name, the qualitative and quantitative composition of the product; where a fragrance oil or fragrance compound is used, the compound code and the identity of the supplier must be stated; ingredients must be listed by their INCI names and functions. The file must also include the physico-chemical (colour, scent, density, viscosity, pH, etc.) and microbiological specifications for both the raw materials and the finished product, a description of the manufacturing method in accordance with GMP and the corresponding declaration of conformity, training and work records demonstrating the manufacturer's competence, and the Cosmetic Product Safety Report. The PIF may be prepared in Turkish or English.

A critical detail for perfumers: If you are using a ready-made fragrance oil, you are not expected to know every molecule it contains — you declare the compound code and the supplier's identity. However, you are required to provide the IFRA compliance statement, the allergen declaration, and the MSDS for that fragrance oil. If your supplier cannot furnish these three documents, the formula you build around that fragrance oil will never have a defensible file.

Tip — Don't misread IFRA: IFRA limits are not set against the total fragrance oil percentage; they are set for individual substances/allergens within the fragrance oil and for the product category (leave-on or rinse-off). The statement "any fragrance oil is safe up to 20%" is not regulation — it is an urban myth. Read the IFRA certificate/compliance statement for each specific fragrance oil and build your formula against that oil's own ceiling.
03

Labels, Allergens and Raw Material Documents: Where Most Penalties Originate

The most common stumbling block in inspections is not the formula — it is the label. The label is the first thing the inspector reads the moment they pick up a product. It is the only surface that can trigger a fine before a laboratory is visited or a file is opened.

The regulatory requirement is unambiguous: cosmetic products may only be placed on the market if the information on their inner and outer packaging is indelible, easily legible and clearly visible. In practice, the headings an inspector examines are: product name and function, nominal content, name and address of the responsible person, batch/lot number, usage warnings, expiry date or period after opening (PAO), and the full INCI list.

A frequent mistake on dates: for cosmetic products with a minimum durability exceeding thirty months, stating a date is not mandatory; however, such products must indicate the period during which the product remains safe after opening. In other words, for a fragrance you do not leave the date field blank — you use the PAO symbol correctly.

The Allergen List Has Expanded: Revisit Your Label

The most significant recent change for fragrance manufacturers concerns fragrance allergens. EU Regulation 2023/1545 has increased the number of fragrance allergens that must be individually named on the label from twenty-six to over eighty; substances exceeding the thresholds must be declared. The thresholds themselves are unchanged: 0.001% (10 ppm) in leave-on products and 0.01% (100 ppm) in rinse-off products. The timeline is two-phased: from 31 July 2026, products newly placed on the market must comply with the new labelling rules; by 31 July 2028, all products on the market — including those already in circulation — must be compliant.

The core of the task is a calculation: obtain a full allergen declaration from your supplier for every fragrance oil; multiply the proportion of each allergen within the fragrance oil by the dosage of that fragrance oil in your formula; compare the result against the leave-on/rinse-off threshold; and add anything that exceeds the threshold to the ingredient list under its correct INCI name. Without performing this multiplication, no INCI list can be considered reliable.

Do not carry the natural-vs-synthetic misconception into your file. The equation "natural = safe, synthetic = risky" is technically wrong and will also place you in a difficult legal position. Declaration obligations and restrictions most frequently apply to molecules found in natural essential oils — indeed, the new list includes naturally derived materials such as clove oils, jasmine extracts, lavandin oil, mint oils, narcissus extract, Pelargonium graveolens (geranium) oils, pogostemon (patchouli) oil, rose oil/extract, sandalwood oil and turpentine. Natural bergamot is phototoxic (risk of pigmentation on skin exposed to sunlight). Conversely, some pure synthetics are extremely inert in terms of their allergen profile. Safety depends on the molecule and the usage level, not the source.

Raw Material File and Production Records

When an inspector asks "which fragrance oil did you use for this batch, which lot, and how many grams?" the answer cannot be verbal. A production record must be kept for every batch: raw material name, supplier, lot number, weighed quantity, production date, and the signature of the person responsible.

Grams or millilitres? Always record your formula in grams (g) — a balance never lies. However, because filling is volumetric, do not overlook the density difference: citrus oils are around ~0.84 g/ml, while heavy resins and some synthetics can exceed 1.10 g/ml. If you assume "100 g = 100 ml" without accounting for density, you will end up with either overflow or underfill in a 100 ml bottle. Record both the gram weight and the calculated volume in your record; also note the density value used for the conversion.

Safety — the inspector will check this too: High-strength ethanol and room-fragrance solvents (DPM, MMB, Dowanol derivatives, etc.) are highly flammable with low flash points. Ventilation in storage areas, precautions against static electricity, appropriate containers, a fire extinguisher and personal protective equipment (gloves/eye protection) are all mandatory. Your GMP records must document these measures as well.
04

The Registration Side: Brand, Barcode and UTS Notification

Half of the documentation is produced in the laboratory; the other half is produced at the desk. The desk side is this: the product must have been notified to the TITCK Product Tracking System (UTS). This is the prerequisite for legally selling and issuing invoices via Trendyol, Hepsiburada or your own website. Without notification, the product is considered "unregistered" on the market — and that is the most serious heading in an inspection.

First, let us clarify the distinction between process and responsibility, because this is where the most confusion arises in the industry:

  • Process: Brand application → GS1 barcode → UTS company registration → product (fragrance) notification. This is an administrative workflow that can be completed within a week.
  • Responsibility: Having completed the notification does not demonstrate that the product is safe and compliant. The obligations to maintain a ready file, construct a correct label and report complaints remain with the responsible person/manufacturer — registration does not transfer this burden. To complete a cosmetic product registration, the company must also appoint a qualified responsible technical person.
  1. Brand application or registration certificate

    Obtained from the Turkish Patent and Trademark Office: turkpatent.gov.tr. An important convenience: a brand application is sufficient for UTS purposes — you do not need to wait for registration to be completed. It may be in the name of an individual or a company.

  2. Obtaining a barcode (GTIN) from GS1 Türkiye

    This is done via gs1tr.org. GS1 Türkiye is the official body that provides GTIN barcode numbers, giving products a globally unique identity. UTS identifies and tracks products using this number, which is why a barcode is mandatory. Membership is annual and must be renewed each year. Membership assigns a number range to your company; you generate a separate GTIN from this range for each different fragrance/variant. If you are selling 10 fragrances, you define 10 separate GTINs and notify each one individually.

  3. Appointment of a responsible manager and e-signature

    The process is conducted with an e-signature. The responsible manager both signs the application and serves as the point of contact for correspondence with the Authority. This appointment is the answer to the question "who is the responsible person?" during an inspection.

  4. UTS company registration

    The application is submitted via the UTS application portal. The product notification screen is not accessible until company registration is approved.

  5. Formulation and product notification

    After checking whether the formula contains any prohibited substances, restricted substances or nanomaterials, the formulation record is entered; once the formulation has been added to the system, product registration proceeds and the required information and documents are uploaded to UTS. Each fragrance/barcode is a separate notification.

  6. Archive the file, print the label

    Consolidate the notification number, the PIF and the final label artwork in the same folder. That is where they will be looked for on inspection day.

FIGURE 01Process Strip — Step by Step
🔹1. Brandapplication or…🔹2. Obtaining abarcode🔹3. Appointment ofa responsible…🔹4. UTS companyregistration The…🔹5. Formulation andproduct…🔹6. Archive thefile

2026 Official Fees — Approximate Amounts

The items below are official fees payable to the relevant authorities; they are separate from any consultancy or responsible-manager fees. Amounts change every year — always verify the current figures directly on the relevant authority's website before proceeding.

Item2026 approximate amountFrequencyAuthority
UTS company registration application~TRY 9,117One-offMinistry of Health (2026 schedule)
GS1 barcode membership~TRY 2,344 + VATAnnual (renewable)GS1 Türkiye
Product notification fee~TRY 322Per fragrance/barcodeUTS
Brand registrationPer Turkish Patent scheduleOne-offTurkish Patent and Trademark Office
E-signature~TRY 3,9993-year termAuthorised e-signature provider
Do not believe anyone who tells you "notification is free." Both UTS company registration and each product notification are subject to official fees. For 2026, when all items are added together, the initial cost falls broadly in the TRY 65,000–70,000 range and the process can be completed in approximately one week. This budget covers the registration side only; the safety assessment (CPSR) and PIF preparation are separate cost items. As the number of products grows, costs scale linearly via notification fees — because each fragrance is a separate GTIN and a separate notification.
If you do not want to manage the process alone: for responsible-manager appointment, brand/barcode/UTS process management and technical document support (IFRA–MSDS–TDS), you can proceed via the esans.com.tr consultancy service.
05

Run Your Own Internal Audit: Find the Gaps Before the Inspector Does

An internal audit is a rehearsal for the real inspection. Pick three products at random from your shelf, put them on the table and act as your own inspector: Is there a notification number? Does the address on the label match the address where the file is held? Is the most recent batch record available? Is the IFRA compliance statement for the fragrance oil in the file? Has the allergen calculation been updated against the 2026 thresholds?

Work with a clear understanding of the penalty scale as well. The amounts in the Cosmetics Act are updated through revaluation; the administrative fine of TRY 20,000 for failure to notify currently stands at TRY 611,938.00 in practice; the TRY 10,000 fine for failing to employ a qualified responsible technical person stands at TRY 305,969.00; the fine for substances that must not appear in the formula at all is TRY 611,938.00; for products containing substances above permitted limits it is TRY 458,953.00; and the fine for a product that is harmful to health rises from TRY 50,000 to TRY 1,529,844.00. Furthermore, where a penalty-triggering offence is repeated, fines are applied at double the rate, and the imposition of an administrative fine does not preclude the application of other administrative measures and sanctions. In practice these measures take the form of administrative fines, corrective action, market withdrawal and destruction. These amounts are updated annually by the revaluation rate; verify the current figures with TITCK before making any decisions.

A final reminder: This article is a preparation guide, not legal advice. For definitive procedures, current fee schedules, penalty amounts and the latest versions of guidance documents, verify current legislation through TITCK and official authority sources. The guidance documents issued under the 2023 Cosmetic Products Regulation have been consolidated and revised; separate guides on the product information file, the responsible technical person and the safety assessor have been merged into a single text. Guide titles may change; the obligations do not.

Frequently Asked Questions

Do I have to present the PIF immediately when an inspector arrives?
The file must be held at the address stated on the label, ready to be presented upon request; the practice established in the industry is that it must be produced within three working days. However, this is not a window to "start preparing it now" — the file must have been completed before the product was placed on the market.
Should the product information file be prepared in Turkish or English?
The product information file may be prepared in Turkish or English. For imported products, an English-language file received from the supplier is acceptable; however, the label information must be in Turkish and the formula in the file must correspond exactly to the INCI list on the label.
I use contract manufacturing — who holds the PIF, and who receives the fine?
The obligation to hold the file ready rests with the responsible person — that is, the party whose name and address appear on the label. The contract manufacturing site keeps the production and GMP records, but the brand owner is the party accountable in an inspection. Make sure your contract manufacturing agreement explicitly states which records are held by whom.
I use a ready-made fragrance oil and do not know its formula. How do I complete the file?
You are not required to know the full formula of the fragrance oil; the file declares the compound code and the identity of the supplier. What you are required to provide is the IFRA compliance statement, the allergen declaration and the MSDS/SDS for that fragrance oil. Working with a supplier who cannot provide these three documents leaves your file incomplete from the outset.
Is UTS notification free of charge?
No. Both UTS company registration and each individual product notification are subject to official fees; in the 2026 schedule, company registration is ~TRY 9,117 and product notification is ~TRY 322 per fragrance. As amounts change annually, check the current schedule before making payment.
Can I use a single barcode for 10 different fragrances?
No. UTS identifies products by their GTIN number; every different fragrance and variant requires a separate GTIN. If you are selling 10 fragrances, you generate 10 separate numbers from the range allocated under your GS1 membership and notify each one individually.
Can I make a UTS notification before my brand registration is finalised?
Yes. A brand application is sufficient for the UTS process — you do not need to wait for registration to be completed. The application may be in the name of an individual or a company. That said, since registration can be extended by objections, it is prudent to apply for the trademark early.
My label lists 26 allergens — is that sufficient for 2026?
If you are placing products on the EU market, no: from 31 July 2026, products newly placed on the market must comply with the new labelling requirements and the list has grown from twenty-six to over eighty. Because Turkish legislation follows EU regulation, the safest course is to recalculate your label against the expanded list now.
I have no GMP certificate — I only have a small workshop. What will an inspection require?
The file must include a description of the manufacturing method in accordance with GMP and a declaration of conformity. This means that even at a small scale, a written production workflow, cleaning/disinfection records, weighing records and batch traceability are expected. Presenting a forged or third-party GMP document is among the most severely penalised mistakes.
I sell open/decanted fragrance; do I need a label and a notification?
Every cosmetic product presented to the consumer falls within the scope of notification and labelling; a bottle that has been filled is a "product placed on the market." A notification number, label information and batch tracking are therefore required. Also stay within the framework of production and formulation technique; evoking the impression that your product is "identical to" a specific brand constitutes a separate legal risk.
Is cosmetic fragrance oil food grade — can it be used in food?
No. A cosmetic/perfume fragrance oil is not a food product; it is not edible or drinkable. Food flavourings and cosmetic fragrance oils are subject to different regulations and different purity and documentation requirements. Using one in place of the other constitutes a serious violation from both a health and a compliance standpoint.
Can I write phrases like "promotes relaxation, improves sleep quality" on the label?
Claims that imply a health benefit or therapeutic effect are not acceptable in cosmetics; language suggesting "heals" or "treats" removes the product from the cosmetics category. Opt for cautious wording such as traditional use or a sense of relaxation, and hold supporting evidence in your file for every claim. This information does not constitute medical advice.
What is the most common reason for a fine during inspections?
The data show that the majority of non-conformities fall under the heading of non-compliance with technical regulations — non-conforming products, risky cosmetics and counterfeit product inspections make up the bulk of these cases. The most frequently encountered issues in practice are: placing products on the market without notification, incomplete or non-Turkish labelling, missing expiry date or PAO, and failure to produce the file.

When your file is ready, an inspection is not a threat — it is a confirmation. Documents in order, label correct, records traceable: the rest is your signature.

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