Production Can Be Outsourced — Responsibility Cannot
If the kettle belongs to someone else but the label is yours, it is your door the inspector knocks on. Contract manufacturing (having another facility produce your product) is a division of labour, not a transfer of legal obligation. The most common mistake brand owners make is assuming that outsourcing production means outsourcing regulatory responsibility as well.
At the heart of the regulatory framework in Türkiye sits a single concept: the responsible person. The regulations define this role clearly — the responsible person may be a natural or legal entity; for products manufactured in the country the responsible person is the manufacturer, and for imported products it is the importer. However, the provision most relevant to contract manufacturing comes in the very next line: if a distributor places a product on the market under its own brand name, or makes a significant modification (other than translation) to a product already on the market, that distributor becomes the responsible person.
In other words, if you are the one placing a fragrance bottled under your own brand on the market, you are the legal party of record — even if the production line belongs to someone else. The parties may also shape this arrangement contractually: the manufacturer and importer may designate another natural or legal person as the responsible person by means of a written agreement; in that case criminal liability rests with that person, and it is that person's company name and address that must appear on the packaging. A subsequent amendment to the Regulation has also explicitly provided that a manufacturer may appoint a responsible person by authorising a natural or legal person resident in Türkiye through a written agreement.
That sentence deserves to be read twice: the name on the label is the address of responsibility. An inspector looks at the packaging and contacts the firm listed there. Saying "the contract manufacturer made it" does not erase the name on the label.
Separate the three roles from the outset, because most crises stem from conflating them:
- Responsible person: The legal party of record. Notification, the product file, labelling and complaint management all rest with this party.
- Manufacturer (contract manufacturer): Responsible for production, hygiene, batch traceability, manufacturing records and Good Manufacturing Practice (GMP).
- Distributor: The party making the product available on the market. Before doing so, the distributor is obliged to verify that labelling information is in place and that language requirements have been met.
Who Does What? Obligation Distribution Table
The table below distinguishes between who will carry out each task in a contract manufacturing relationship and who will be held accountable during an inspection. These are not the same thing: the contract manufacturer may do the work, but the responsible person answers for it.
| Obligation | Who carries it out? | Who is accountable at inspection? | Basis / notes |
|---|---|---|---|
| Product notification (ÜTS) | Responsible person (or a consultant acting on their behalf) | Responsible person | Before placing a product on the market, the responsible person notifies the Authority via the national electronic database, providing the product's barcode, category, name and the name and address of the responsible person where the product information file is held. |
| PIF / Product Information File | Shared: formula and manufacturing side from the contract manufacturer; compilation with the responsible person | Responsible person | The file must be kept at the address indicated on the label, ready to be provided to the Authority on request, in electronic or other format, and prepared in Turkish or English. |
| Safety report (CPSR) | Qualified safety assessor | Responsible person | The product information file contains the cosmetic product safety report. |
| GMP compliance / manufacturing method | Contract manufacturer | Responsible person (the party placing the declaration in the file) | The file must include a description of the manufacturing method and a declaration of compliance with good manufacturing practice. The responsible technical expert is required to verify that the manufacturing site and process — including any contract manufacturing site — comply with GMP and TS EN ISO 22716 requirements. |
| Label text, INCI and allergen declaration | Responsible person (using data from the fragrance oil supplier) | Responsible person | Labelling on inner and outer packaging must include the name or registered trade name and address of the responsible person in a form that is indelible, legible and visible. |
| Batch/series records, sample retention | Contract manufacturer | Responsible person (who must demonstrate traceability in a recall) | If not written into the contract, a gap will emerge during inspection. |
| Complaints / undesirable effects (cosmetovigilance) | Responsible person | Responsible person | The responsible person is required to establish a cosmetovigilance system, record data and, following a causality assessment, notify the Authority of serious undesirable effects within a maximum of 15 working days. |
| 10-year retention of the file | Responsible person | Responsible person | The responsible person retains the product information file for ten years following the date on which the last batch/series of the product was placed on the market. |
| Responsible technical expert (RTE) appointment | Each party for its own establishment | The relevant firm | If the responsible person has the product manufactured under contract, the RTE is accountable to the firm for the compliance of the contract manufacturing agreement in addition to their other duties. |
There is one further subtlety to bear in mind: leaving the PIF in the contract manufacturer's possession is unworkable in practice. When the file is requested during an inspection, there is no provision for granting firms additional time to prepare it; the file must therefore be complete and accessible before the product is placed on the market. The contract manufacturer may wish to protect the formula as a trade secret; the solution is not to leave the file incomplete, but to arrange a confidentiality agreement plus direct assessor access.
Bringing a Product to Market: Steps That Cannot Be Reordered
In contract manufacturing projects, the most costly mistake is getting the sequence wrong: printing 10,000 boxes first and requesting the allergen declaration afterwards. The correct order is as follows.
- Role assignment
Establish who the responsible person is in a written agreement. This agreement directly determines where criminal liability lies and what name and address will appear on the packaging.
- Company registration
The responsible person must have a company registered with MERSİS and/or VEDOP and must complete the company registration on the ÜTS system. This step comes before product notification.
- Formula and raw material file
Request from your fragrance oil supplier: an IFRA compliance certificate, an allergen declaration, a Safety Data Sheet (SDS) and specific gravity data. IFRA limits are set not on the total fragrance oil percentage but on individual substances within the fragrance oil and the product category (leave-on/rinse-off); there is no rule stating that any fragrance oil is unrestricted up to a certain percentage.
- Sample and stability
Produce a pilot batch and monitor clarity and colour shift. For alcohol-based fragrances the sequence is: maceration at room temperature (~15–20 °C) in the dark (maturation via alcohol–fragrance interaction and esterification; these reactions slow in the cold), followed by chilling (~0–4 °C, approximately 24 hours) and cold filtration to remove waxy precipitates. Do not confuse these two stages; if you do, you will find sediment at the bottom of the bottle.
- Safety assessment
Have the CPSR prepared on the basis of the final formula. If the formula changes by even one gram, the report changes too — there is no such thing as an "unlabelled minor correction".
- Label proof
INCI list, allergen lines, batch number, quantity, warnings and the responsible person's trade name and address. Obtain sign-off from the RTE and the assessor before sending to print.
- PIF compilation
Product description, CPSR, manufacturing method and GMP declaration, label specimens, substantiation of claims. The file is retained for ten years after the last batch is placed on the market; set up your archiving policy from day one.
- ÜTS product notification
The barcode, category, product name and the address at which the file is held are notified — and this must be completed before the product is placed on the market.
- Series production and batch file
Weighing records, raw material lot numbers and a retained sample for every batch. If a recall is ever required, these records will save you.
- Post-market surveillance
Consolidate your complaints channel into a single point; systematic monitoring of undesirable effects and management of the notification process are core obligations of the responsible person.
The cost side: do not rely on the phrase "notification is free"
It is commonly stated in the market that "ÜTS registration is subject to an official fee (2026: company registration ~9,117 TRY, product notification per fragrance ~322 TRY)"; the official fee schedule confirms this. According to TİTCK's 2026 fee schedule: the cosmetic product certificate/document fee is 4,186.00 TRY; the cosmetic company registration application fee is 9,117.00 TRY; and the cosmetic product registration application fee is 536.00 TRY per barcode for imported products and 322.00 TRY per barcode for products manufactured in Türkiye. These fees are updated annually in line with the revaluation rate, so revise your budget each year.
| Item | 2026 reference amount | Who pays (typical) |
|---|---|---|
| Cosmetic company registration application | 9,117.00 TRY | Responsible person |
| Product registration application (domestic production, per barcode) | 322.00 TRY | Responsible person |
| Product registration application (imported, per barcode) | 536.00 TRY | Importer |
| Certificate/document fee | 4,186.00 TRY | Requesting firm |
| CPSR, PIF compilation, laboratory analyses | Market rate — varies by product and number of formulas | Determined by contract |
If It Is Not in the Contract, It Does Not Exist
A contract manufacturing agreement is not a price sheet; it is a rehearsal for an inspection scenario. Without the headings below, when a crisis hits both parties will point at each other — and both will lose.
- Role definition: Who the responsible person is; which trade name and address will appear on the label.
- Formula ownership: Who owns the formula; can the brand take it if they switch manufacturers, and if not, who finances an equivalent reformulation.
- Document delivery list: GMP declaration, manufacturing method summary, raw material specifications, fragrance oil IFRA compliance certificate and allergen declaration, SDS, batch records — with a maximum delivery deadline for each item.
- Change notification: If the contract manufacturer changes a raw material supplier or a fragrance oil lot, prior written notice is required. A silent substitution means an invalid CPSR.
- Samples and archive: A retained sample from every batch, storage conditions and duration; compliance of records with the ten-year archiving chain.
- Audit rights: The brand owner's right to audit the facility with or without prior notice; the RTE's right of access.
- Recall protocol: Who issues the announcement, who collects the product, who bears the cost, and how many hours before action is taken.
- Complaints flow: If a consumer complaint reaches the contract manufacturer, within how many hours must it be forwarded to the responsible person.
- Regulatory update clause: Cost-sharing for reformulation and label revision when ingredient lists change.
- Recourse and insurance: Administrative fines are levied on the responsible person; where the fault lies with the contract manufacturer, the recourse mechanism and product liability insurance.
- Confidentiality and exclusivity: If you do not want the same formula sold to another brand, state this explicitly; without it, the contract manufacturer is free to do so.
Why the "the manufacturer did it" defence does not hold
Because the regulations attach liability to the party that places the product on the market. The responsible person is obliged to ensure that every cosmetic product placed on the market complies with the provisions of the Regulation. The verb "ensure" cannot be subcontracted to a third party; at most it can be transferred to another resident person by written agreement — and in that case the name on the label changes too. The inspector comes to the address on the label and requests the file there. If the file is in the contract manufacturer's archive, it is at risk of being treated as legally non-existent. The consequences of a deficiency are not trivial: it has been noted that where the product information file is incomplete or absent, an administrative fine applies and withdrawal of the product from the market is mandatory — always verify the current penalty amount from an official source.
The allergen calendar: the most current test of a contract manufacturing relationship
Fragrance allergen labelling is the most critical topic of recent times. The list of fragrance allergens has been expanded to approximately 80 substances. The thresholds remain unchanged: 0.001% for leave-on products and 0.01% for rinse-off products. Products that do not comply with the restrictions may not be placed on the market as of 31 July 2026; from 31 July 2028, products containing these substances that do not meet the specified conditions may not be made available on the market. On 23.06.2026 TİTCK published a guidance document on the labelling of fragrance allergens, covering the declaration of fragrance allergens on labels under Article 22 of the Cosmetics Regulation.
The critical point from a contract manufacturing perspective is that the source is irrelevant: whether an allergen comes from a fragrance mixture, an essential oil, a plant extract, impurities in natural or synthetic components, or contamination from manufacturing or packaging, if the concentration in the finished product exceeds the threshold, it must be declared on the label. For products containing naturally sourced raw materials in particular, it is recommended to re-examine allergen calculations and assess the compliance of existing labels.
Frequently Asked Questions: Contract Manufacturing, PIF and Notification
The most-searched questions from the field, with concise answers.
Can my contract manufacturer submit the ÜTS notification on my behalf?
Will leaving the PIF with the contract manufacturer cause problems at inspection?
Does the label show the contract manufacturer's address or mine?
I sell a private label product under my own brand — am I still the responsible person?
Will the defence "the manufacturer prepared the formula — I had no knowledge of it" hold at inspection?
How many years must I retain the product information file?
Does the PIF have to be in Turkish?
A consumer complaint has come in — to whom, and within what timeframe, must it be reported?
Can I have production carried out if my contract manufacturer has no GMP certification?
How do the new allergen lists affect my existing labelled stock?
Is ÜTS notification genuinely free of charge?
Can the same contract manufacturer produce my formula for another brand?
Does a contract manufacturing agreement need to be notarised?
What documents should I request from my fragrance oil supplier?
Should I work in grams or millilitres?
Can I use the phrase "food grade" in contract manufacturing?
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